Frequently Asked Questions
Everything you need to know about the world's most versatile kitchen appliance.
What is included in the box with my Thermomix® TM6?
Your Thermomix® TM6 comes complete with a mixing bowl, lid, measuring cup, Varoma® steaming attachment, simmering basket, butterfly whisk, spatula, the 'Simple Ideas' cookbook, and a 6-month trial subscription to Cookidoo®.
How long does shipping take for my order?
Standard shipping typically takes 5-7 business days. Once your order is processed, you will receive a tracking number via email to monitor your delivery status.
Do you offer payment plans or financing?
Yes, we offer various flexible payment options and financing plans through our partners to help you bring the Thermomix® into your home with manageable monthly installments.
What is the warranty policy for Thermomix® products?
The Thermomix® TM6 is covered by a 2-year limited warranty for household use, which covers manufacturing defects and technical issues under normal operating conditions.
Can I return my Thermomix® if I am not satisfied?
We offer a 30-day return policy. If you are not completely satisfied with your purchase, you can return the product in its original packaging within 30 days for a refund, minus shipping and handling fees.
How do I access recipes for my Thermomix®?
You can access over 80,000 guided-cooking recipes directly on your device's screen via the Cookidoo® platform, our digital recipe ecosystem available via subscription.